Services​ AT Capital

Shopping and entertainment need a calm mind space. We’ve carefully curated a host of services to ensure a pleasurable/comfortable sojourn with us. Regardless of whether Capital Mall is the nearest shopping mall to you, it is certainly the most convenient.

Accessible Washrooms

Larger washrooms for the ease of taking in a wheelchair and a companion are available at all levels.


If you’re short on shopping cash or need to check your account balance, you can stop at one of our safe and convenient ATMs located within the mall.

Baby Care Rooms

Three Baby Care Rooms, situated for your convenience, offer comfort and privacy. Find them on the ground and first floors near Lifestyle, as well as on the second floor near the food court in the North Block Washrooms.

Car & Bike Parking

Our spacious parking area is designed to accommodate both cars and bikes, providing ample space for you to park and explore our mall with ease.

Car Charging

Electric car drivers can charge their cars free of cost, at our dedicated car charging points.

Car Wash

Open daily from 10am to 8pm.

Child Safety & Wristbands

In the unlikely event that you and your child become separated, the wristband will ensure a swift and safe reunion. Our security personnel are trained to assist and reunite children with their parents or guardians promptly.

Complimentary WiFi

Enjoy complimentary WiFi at our mall for a hassle-free and connected shopping and dining experience. Your comfort and convenience are important to us, so come in, connect, and make the most of your visit.

Dedicated Parking Area for Senior Citizens

This parking area includes special, reserved, up-front parking spots that are easily accessible by being close to elevators & entrances to the mall. We also have no fee on Valet Parking for senior citizens driving themselves.

Dedicated Parking Area for Women

We provide reserved parking areas for our female customers at all parking levels.

Drinking Water

We offer complimentary drinking water to all our customers. Check the mall’s directional signage for drinking water dispensers.

Emergency Fire Response Team

Our trained staff responds swiftly to fire emergencies, conducting regular evacuation drills to prioritize customer safety. A 24/7 standby fire truck and 150 strategically located fire extinguishers in the mall further ensure customer safety during emergencies.

Interactive Mall Maps & Feedback Pods

Self-help directories are located at 9 strategic locations in the mall. You can browse for offers & deals, search location of your favourite store as well as give us your valuable feedback on the mall & services.

Lost & Found

Misplaced an item during your visit or found something that doesn’t belong to you? Report it to the Info Desk (+91 7428720050)

Security Checkpoints

For your safety, Security Checkpoints at all mall entrances are manned by trained professionals who aim to ensure a safe and pleasant experience. Bag checks and frisking are conducted solely for your security, and we appreciate your cooperation.

Smoking Room

Smoking is strictly prohibited at the centre. Please use the designated open smoking areas in the mall.

Wheelchair, Stretcher, First Aid

Free wheelchairs are offered for mall visitors. Manual wheelchairs can be borrowed at any Security Checkpoint or the Info Desk. Electric wheelchairs for self-use are also accessible at the Info Desk. Contact the Info Desk at +91 7428720050 for support. A valid photo ID deposit is necessary for borrowing. Wheelchairs are lent on a first-come, first-served basis.

Baby Prams

We are delighted to provide you with the option of comfortable baby prams designed for children aged 0 to 4 years old. To avail of this service, simply present your duplicate ID proof at our concierge desk.

Porter At Your Service

Allow us to elevate your experience with our swift and complimentary porter service. Within minutes, our highly skilled porter will ensure your bags reach their destination seamlessly, affording you the freedom to focus on your important commitments. Bookings for this service are accepted on a first-come, first-served basis from 11 am until 9 pm.

Professional Pet Care

Yearning for a delightful time with your furry companion? Rest assured; our certified pet handlers are here throughout mall hours to provide top-notch care for your beloved pet. With conveniences like Pet Trolleys, Pet Backpacks, and Feeding Bowls readily available, you can relish your mall visit with complete peace of mind, knowing your cherished pet is in capable hands.

valet parking

Rest assured that your vehicle is in capable hands with our expert drivers, guaranteeing its safety. Access this convenient service through the Park Plus app or by visiting our dedicated valet parking station, available from 11 am until midnight.


Our unwavering commitment to an inclusive mall experience for all is reflected in our readily available electric wheelchairs at the concierge desk, ensuring accessibility for everyone. Our dedicated Guest Relations Executives are always at your service, ready to assist our valued guests.




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